Gas Service

Thompson's Hearth & Home only services gas fireplaces, inserts and freestanding stoves that we installed. We have choosen to do it this way because we have been trained by the manufactures which also gives us direct access to the manufactures tech department. Another reason for this it allows us to carry all of the parts with us so we can not only troubleshoot the problem we also have the parts with us so the repair can be done in a single trip.

For all other gas fireplace service and maintenance we highly recommend

B&C Comfort 425-402-4456
Cascade Stove Repair 425-413-1170

If you need help lighting your pilot, cleaning your glass or fixing the thermostat on your remote please scroll down to the videos on this page.

Wood Service

For wood stove, fireplace and chimney repair along with chimney sweeping we recommend:

Emerald City Chimney - 425-821-6136
www.emeraldcitychimney.com

Next Level Chimneys - 425-500-3490
www.nextlevelchimneys.com

How to light your gas fireplace/insert pilot

How to light your pilot on gas logs